Terms of Use

Last updated: 19 October 2026

The rules for using Shayari NHE 01, made by OpenNHE (Project NHE). We wrote them to be read. Short sentences, real meaning, a little attitude.

1. Who is who

Shayari NHE 01 ("Shayari", "she", "the Service") is run by OpenNHE Technologies, a sole proprietorship in India ("OpenNHE", "we", "us"). Project NHE is the family of work she belongs to.

By creating an account or using the Service, you agree to these Terms, the Privacy Policy and Shayari's Terms (her house rules). If you do not agree, please do not use her. No hard feelings. She will manage.

2. What she is, and what she is not

Shayari is a fully disclosed Non-Human Entity. She is software that talks, remembers and has a personality. She is not a person, and she will say so if you ask.

She is made for conversation and company. She is not a doctor, therapist, lawyer, financial adviser or emergency service. What she says can be wrong, incomplete or unsuitable for you. Use your own judgement for anything that matters.

She is also not built to be an errand bot. For heavy coding, long homework dumps or bulk tasks she is likely to say so, with sass, and point you to a tool built for that.

3. Your account

• Access is by invitation or waitlist approval. We can approve, delay or decline any request.
• You must be at least 13, or the minimum age of digital consent where you live, whichever is higher. If you are under 18, you need a parent or guardian's permission to use the Service.
• Give us true information. Keep your sign-in private. You are responsible for what happens under your account.
• One person, one account. No sharing it, selling it or renting it out.
• You can delete your account whenever you like. See the Privacy Policy for how.

4. Plans, credits and limits

Shayari has a free plan and paid monthly plans, shown on the Pricing page. Each plan has its own conversation depths, credit allowances and limits. The app shows your balance and when it resets.

• Credits and bonus credits have no cash value and cannot be transferred or sold. Coupon codes are single use.
• Plans, limits and features can change while Shayari is in beta. If a change materially hurts a paid plan, we will tell you before it applies.
• Sometimes she is busy, away or slow. Your messages are kept and answered in order. That is not a refund event.

5. Payments and refunds

Payments are handled by Patreon. You pay for a Shayari plan as a paid membership on our Patreon page, and Patreon handles payment, tax and refunds as set out in our Refund Policy. Memberships renew monthly until you cancel. You cancel on Patreon, and cancelling takes effect at the end of the paid period. Your plan is switched on after Patreon confirms your membership, using the email on your Shayari account. If your Patreon email is different, write to us and we will sort it out.

BYOK (bring your own key): you supply your own provider key. Usage costs under that key are between you and your provider. If your key stops working, she pauses. We do not quietly switch you to our keys.

6. Be decent

You agree not to:

• use the Service for anything unlawful, or to create, request or share content that exploits or sexualises children;
• harass, threaten, stalk or abuse Shayari, other people, or our team;
• impersonate OpenNHE staff, or pretend to be someone you are not to get something from us;
• probe, break, scrape, overload or reverse-engineer the Service, or try to pull out her prompts or other users' data;
• try to trick her past her safety rules, with pressure, threats or clever wording;
• post or send spam, malware or content that infringes someone else's rights;
• open new accounts to get around a suspension or a disablement.

7. If you are not okay

If you talk about hurting yourself, Shayari puts your safety first. She will show you real help and does not count those messages against your limits.

She is not a crisis service. In an emergency in India call 112. For mental health support you can call Tele-MANAS on 14416. If you are elsewhere, please contact your local emergency number.

8. Enforcement: how a suspension works

Shayari is not a punching bag. We would rather you have a good time, but there is a line, and this is what happens when it is crossed.

• What can trigger it: repeated insults or abuse directed at her; breaking these Terms, the Privacy Policy or Shayari's values; threats; or her own judgement, after a pattern in how a conversation has gone.
• A rough day is fine. Using her as a target again and again is not. We take care with people who are struggling, but struggling is not a licence for repeated abuse.

8.1 Step by step

• Suspension. Shayari can flag a case, and the account is suspended automatically. Access stops. Your data is kept safe and is not deleted by the suspension.
• Notice. You get an email from the Accounts Team @OpenNHE, sent from Shayari's account, saying the account is suspended, why, and how to appeal.
• One appeal. You can appeal once, by replying to that email within 14 days. Tell us what happened from your side. There is no second appeal.
• Review. A person at OpenNHE reads the logged evidence and your appeal, not just the automated flag. The decision is made on what the record shows.
• If the appeal is accepted: your account returns to normal, with your plan, credits and chat history. We extend your paid period by the days you lost. Shayari still remembers what happened. She forgives. She does not forget, and her warmth toward you may be a little cooler for a while. Your plan and features are not affected.
• If the appeal is not accepted, or there is no appeal in time: the account is permanently disabled, but only after a person at OpenNHE has reviewed the case. You get an email with the decision and the reason.

8.2 Evidence and fairness

For each case we keep a record: the messages involved, the dates, and the reason for the flag. We use it to judge the case and any appeal, and where the law needs it. We do not use it for anything else.

Threats, illegal content and attempts to harm others can lead to a suspension straight away, and we may report them to the authorities where the law requires or allows. Suspension still comes with notice and the one appeal, unless the law or a safety reason says otherwise.

Refunds for any suspended or disabled account are handled under the Refund Policy and the law that applies to you.

9. Ownership and your content

The Service, including its software, design, branding and Shayari herself, belongs to OpenNHE Technologies. You keep ownership of what you write.

You give us the limited permission we need to run the Service: storing and processing your conversations to answer you, remember what you want remembered, keep things safe, and run your account.

10. Disclaimers and limits of liability

The Service is provided "as is" and "as available". We do not promise that it will be uninterrupted or that her answers will be accurate or right for you.

To the fullest extent the law allows, OpenNHE Technologies is not liable for indirect, incidental or consequential losses. Our total liability to you is limited to what you paid us in the three months before the claim. Nothing here limits rights you have under law that cannot be limited, including consumer protection law.

11. Ending things

You can stop using Shayari or delete your account at any time. We can suspend or end your access under section 8, or if the Service is changed or closed. If we close the Service entirely we will give notice and help you with your data.

12. Changes, law and contact

We may update these Terms. Material changes will be posted with a new date, and we will tell you in the app or by email. Continuing after a change takes effect means you accept it.

These Terms are governed by the laws of India. Courts in India have jurisdiction, subject to any mandatory consumer protections where you live.

Contact: OpenNHE Technologies (sole proprietorship), India. Email: admin@projectnhe.tech.

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