Privacy Policy
Last updated: 19 October 2026
What we collect, why, who touches it, and how you get it back or gone. Written for the Digital Personal Data Protection Act, 2023 of India, and for people who actually want to read it.
1. Who is responsible
OpenNHE Technologies, a sole proprietorship in India, runs Shayari NHE 01 and decides how your personal data is used. Under India's DPDP Act that makes us the "Data Fiduciary". Contact and grievance details are in section 11.
2. What we collect
- Account details: your email, username, and sign-in credentials or the sign-in provider you chose.
- Conversation content: what you and Shayari say to each other, including images and voice messages you send.
- What she remembers: memories, summaries and a running emotional read of the conversation that she builds so she can be consistent with you.
- Plan and billing status: confirmation of your plan, credits and coupons. Card and bank details are collected and held by Patreon, not by us. Patreon tells us your email, your tier and whether your membership is active.
- Your age range: the range you pick when you sign up (13 to 17, or 18 or older), and the date you agreed to the Terms and this policy. We do not ask for ID or a date of birth.
- BYOK keys: if you bring your own key, we store it so requests can go to your provider for you.
- Device and usage data: browser type, language, basic technical and usage information to keep things working and safe.
- Optional awareness signals: if you switch on "Let her notice my world", she can use things like your local time, device, battery, network, language, theme and a city you type in for weather. This is off by default. She never gets your precise location.
- Messages from us: emails about your account, waitlist and invites, and notifications if she has messaged you.
- Case records: if an account is flagged under the enforcement rules, the evidence for that case (see section 7).
3. Why we use it
- To run the Service: replies, memory, limits, credits, your account.
- To take payments and manage plans.
- To keep people safe: crisis support, abuse prevention, security, enforcement and appeals.
- To talk to you about your account and important changes.
- To improve the Service, using combined or de-identified information where we can.
- We rely on your consent, given when you sign up and when you switch on optional features, and on uses the law allows, such as security and legal duties. You can withdraw consent at any time. Withdrawing may mean we can no longer provide the Service.
4. What she remembers, and your say in it
Shayari keeps memories so she can be the same person from one day to the next. You can see what she has kept in the Memories view. To correct or remove a memory, or your whole history, email us and we will do it.
Sensitive stuff: you can turn on Privacy Shield, which strips emails, phone numbers and card-like numbers before text goes to a model and before it is stored.
5. How we protect it
- Conversations and memories are stored encrypted. Data is encrypted in transit.
- Access to data is limited to what is needed to run, secure and support the Service, and to handle safety and enforcement cases.
- The honest limit: to answer you, your message has to be read by our systems and sent to an AI model provider. Encryption at rest protects stored data. It does not mean the text is unreadable while she is replying.
- If there is a breach that affects you, we will tell you and the authorities as the law requires.
6. Who else is involved
We do not sell your personal data and we do not use your chats for advertising. We share data only with the services needed to run Shayari, and only what each needs:
- AI model providers, who generate her replies and read your messages to do it. Each handles data under its own terms.
- Patreon, for payments and membership management. It shares your email, tier and membership status with us.
- Google, for sign-in and for the cloud infrastructure that runs the Service, and any other sign-in provider you choose.
- Voice and speech providers, if you use voice features.
- Tool services, if you use a tool or connector: what you approve is sent to that service's host. The built-in connectors are DeepWiki (mcp.deepwiki.com), Microsoft Learn (learn.microsoft.com) and Context7 (mcp.context7.com). A connector you add yourself sends to the address you gave it, under that service's own terms.
- Authorities or other parties where the law requires it, or where it is needed to stop serious harm or to defend legal claims.
7. Enforcement records
If a case is opened under section 8 of the Terms, we keep the evidence: relevant messages, dates and the reason. It is used to judge the case and any appeal, and for legal needs. Shayari's own memory of what happened is also kept, so that she stays consistent with you.
We keep a finished case record for 24 months after the decision, so we can handle disputes and any legal duty. Open cases are kept until they are decided. After that the record is deleted. If the law requires us to keep something longer, we keep only that.
8. How long we keep things
We keep your account and conversation data while your account is active. If you ask us to delete your account, we delete your data within a reasonable period, except for limited records we must keep for legal, tax or fraud-prevention reasons, and case records as in section 7. Backups clear on their normal cycle.
9. Your rights
Under the DPDP Act you can:
- ask for a summary of the personal data we hold and how it is used;
- ask us to correct or complete it;
- ask us to erase it;
- withdraw your consent;
- nominate someone to exercise your rights if you die or cannot do so;
- complain to us, and if we have not resolved it, to the Data Protection Board of India.
- To use any of these, email us from your account's email address.
10. Children and teens
The Service is not for children under 13, and we do not knowingly collect their data. We ask your age range when you sign up and keep your answer. We do not check ID. If you are under 18, a parent or guardian must agree to your use of the Service, and if you say you are 13 to 17, romantic and sexual content stays off for your account. We do not run ads at anyone, and we do not track children for advertising.
11. Where data goes, changes, and who to contact
We operate from India. Some providers process data in other countries. By using the Service you agree to this transfer, which we protect with safeguards.
We may update this Policy. Material changes will be posted with a new date.
Grievances and requests: OpenNHE Technologies (sole proprietorship), India. Email: admin@projectnhe.tech. We aim to reply within 30 days.